System Monitoring
Overview
The system monitoring screen shows whether the Security365 service is currently operating normally.OverviewThis is a screen that can be done.
You can check the status of the server's resources (CPU, memory, disk, network), the operational status of each service, and the status of shared infrastructure (Elasticsearch, RabbitMQ, Redis, storage) on a single page.
- All information on this screen isRead-Onlyis.
- Data isAutomatically refresh every 60 secondsIt is possible.
- This feature is**Provided only in on-premises (customer dedicated installation) environments.**It is possible.
When data is not visible, the data on this screen is provided by the internal data collection server of the system. If the collection server is not ready or communication is interrupted, the screen may be empty or display "No Data." If this state persists, please contact the person in charge.
View at a glance
The screen is composed of a single page, arranged in the following order from top to bottom.
| area | Content |
|---|---|
| Top Bar | Automatic update status, last update time, refresh button, export button |
| Summary Card | Summarize the status of systems, services, and resources in numbers |
| Infrastructure Health | Elasticsearch·RabbitMQ·Redis·Storage Status Card |
| Tab Area | Service Status(Basic Screen) andSystem Monitoring(Resource Trends) Two Tabs |
Top Bar
At the top of the page, there are buttons for data refresh and export.
| item | Meaning · Usage |
|---|---|
| Automatic Update | If turned on, all data will be automatically updated every 60 seconds. If turned off, you need to press the refresh button to update. |
| Last updated | Displays the time when the data was last updated. |
| Refresh Button | Loading the latest data immediately. (You cannot click again for a moment.) |
| Export Button | Download the data on the current screen as an Excel file. (See "Export Data" below) |
If data updates are delayed or interrupted, in the automatic update place**"Data Update Delay"or"Data Update Suspension"**A guide will be displayed and the screen will be blurred. It will automatically refresh when the connection is restored.
Summary Card
The summary card at the top of the screen quickly shows the overall operational status in numbers. Hovering over the information (i) icon next to each card title will display a description.
System Status
The hardware status of the servers (systems) is determined based on CPU, memory, and disk usage rates and displayed as a count.
| display | meaning |
|---|---|
| Normal N개 | Number of servers operating within the normal range |
| Warning N개 | Number of servers that require attention due to high usage |
| 障害 N個 | Number of servers with very high usage or issues |
If the number of warnings and errors is greater than 0, you can check which server it is in the "System Monitoring" tab below.
Service Status
It shows the number of currently running security services that are operating normally.
| display | meaning |
|---|---|
| Normal N개 | Number of services running normally |
| Warning N개 | Number of services with some anomalies detected but still operational |
| 障害 N個 | Number of services that are interrupted or have recurring errors |
If there is a warning or outage, check which service it is in the "Service Status" tab.
Maximum Resource Usage Status
Shows the highest resource usage figures among all servers. It is used to quickly identify the most heavily loaded points.
| item | meaning |
|---|---|
| Network Reception | Maximum Network Ingress (Mbps) Across All Servers |
| CPU | Maximum CPU Usage (%) of All Servers + Status Badge |
| Memory | Maximum Memory Usage (%) of All Servers + Status Badge |
Meaning of Status Colors (Common)
The gauge and badge colors across the screen follow the criteria below.
| Color | Usage Rate Criteria | meaning |
|---|---|---|
| Normal (Blue/Green) | Less than 70% | Relaxed steady state |
| Warning (Orange) | 70% or more ~ less than 90% | High usage, requiring attention. |
| Danger (Red) | over 90% | High load state. Response delays and other impacts may occur, inspection is recommended. |
Infrastructure Health
Displays the status of the shared infrastructure used by security services in a card format.**If one failure occurs, multiple products can be affected simultaneously.**These are important services. Clicking each card will open a detailed popup.
| card | role | Information displayed on the card |
|---|---|---|
| Elasticsearch | Data Repository | System Count (Normal/Total) |
| RabbitMQ | Message Broker | Number of consumers, Number of unprocessed messages (cases) |
| Redis | Cache·Session Storage | Role (Master/Replica), Memory Usage |
| Storage | Storage Space | Usage Rate (%), Usage/Total Capacity (GB) |
Each card displays the status badge on the right as Normal, Warning, and Error, and if it cannot retrieve data,**"No Data"**It will be marked in (gray).
If the storage usage exceeds 90%, there may be issues with logging and data recording, so please contact the person in charge if it is marked in red.
Service Status Tab (Default Screen)
Displays in a table format which server each service is running on and in what state.
Filter
You can filter to see only the desired items using the three filters at the top.
| Filter | Action |
|---|---|
| service | Search and Select by Service Name |
| system | Select a specific server (node) to display only the services of that server. |
| status | Check and display only the desired status among Normal, Warning, and Error. |
If there are no items that meet the criteria**"There is no service data to display."**It will be displayed.
Two Service Groups
- Product Service: SHIELD DRM, SHIELD Gate, etc. Security365 core security services
- Data Service: Shared infrastructure used by multiple products (Elasticsearch, RabbitMQ, Redis)
How to View Service Cards
At the top of each service group card, a summary is displayed:Instance N(Total number of execution units),Normal N / Warning N / Failure N. If there is a problem, a warning icon will be displayed along with a reason such as "Restart N times".Detailed InformationWhen you press the button, a detailed popup will open.
The table below is structured as follows.
| row | meaning |
|---|---|
| Composition Service | Individual components (rows) that make up the service |
| (Server Name) Column | Status badge on each server (node). If not running on that server, "-", unassigned server is "Unassigned" |
| Maximum Resource Utilization | Maximum CPU and memory usage of the service configuration (e.g., "CPU 0.12 core · MEM 512 MB") |
| Reason for abnormality | Display the cause of the problem in text when there is an issue. |
Meaning of abnormal reasons
| display | meaning | Recommended Actions |
|---|---|---|
| Service Interruption | The configuration service is not functioning. | Immediate Contact Inquiry |
| Mobilization Standby | Starting the service | Check again shortly. If it lasts long, please contact us. |
| Restart Repeat (N times) | Error restarting repeatedly (based on 24 hours). Highlight if more than 3 times. | Possibility of recurrence. Contact person inquiry |
| Response Delay | Slow service response | Load and Network Inspection |
Detailed Information Popup
Product Service Details— Opens when the service is clicked.
- Displays the number of instances and the summary of normal/warning/failure at the top.
- There are cards that expand by component (workload), and items with issues automatically expand.
- per instance (execution unit)CPU·Memory·Uptime·Restart Count·Statusshows it in a table.
- An instruction message is displayed along with instances that have issues.
| Guide message | meaning |
|---|---|
| Waiting for deployment. | Still starting. |
| The process has been interrupted. | Execution has stopped |
| The process is restarting due to repeated crashes. (Restart N times) | Restarting due to an error — inspection needed |
| The container is not ready yet. | Started but service preparation is not complete. |
Data Service Details— Click to open Elasticsearch / RabbitMQ / Redis card.
- The key metrics for each service are displayed along with their status in the top summary.
| service | Indicators displayed in detail |
|---|---|
| Elasticsearch | System Count (Normal/Total) |
| RabbitMQ | Number of consumers, Number of unprocessed messages |
| Redis | Role (Master/Replica), Memory Usage |
- Below is a table displaying the instance-specific status (instance, system, CPU, memory, uptime, restart, status).
System Monitoring Tab (Resource Trends)
You can check the time flow of resource usage by server in a chart, and the current usage in a card.
Time Range
| button | Query Period |
|---|---|
| 1 hour | Last 1 hour |
| 6 hours | Recent 6 hours (default) |
| 24 hours | Recent 24 hours |
| Last 7 days | Last 7 days |
The 24-hour interval is summarized at approximately 5-minute intervals, and the recent 7-day interval is summarized at approximately 30-minute intervals. This is normal operation.
How to Read Charts
CPU Usage (%), Memory Usage (%), Disk Usage (%), Network In (Mbps) 4 charts are displayed.
- Each server is indicated by a line of a different color.
- When you hover over the chart, the exact values for each server at that time will be displayed.
- Clicking on the server name in the legend below will hide or show the individual server lines.
- If the usage rate surged at a specific time, check the service status at the same time as well.
While loading data, "Loading data...", if there is no data, "No data", and if the query fails, "Unable to view time series data." will be displayed.
System Usage Rate Card
Below the chart, the current usage status by server is displayed in cards, and clicking on a card willNode Detail PopupThis opens.
| item | Display content |
|---|---|
| Server Name · IP | Server Identification Information |
| Operating Time | Time elapsed since last restart (e.g., "12 days 5 hours") |
| Network | Transmission and Reception (Mbps) |
| CPU / Memory / Disk | Usage Rate (%) Gauge + Details (CPU is Used/Total Cores, Memory·Disk is Used/Total GB) |
If the uptime is very short (within a few hours), the server has been restarted recently.
Node Detail Popupwith the above resource statusList of services running on the serverYou can check (service, severity, number of instances, number of restarts). If the number of restarts is 3 or more, a warning icon will be displayed along with it.
Status Badge Overview
The status badges throughout the screen mean the following.
| badge | meaning |
|---|---|
| ● Normal | Normal operation |
| ▲ Warning | Some anomalies detected, but operation is ongoing (high usage or restarted more than 3 times) |
| ■ Issue | Stopped or repeated errors occurred — inspection needed |
| No data (gray) | Unable to check the status (did not receive data from the collection server) |
Connection Status and Data Update
- If automatic updates are enabled, all data will be refreshed every 60 seconds.
- If data refresh is delayed, "Data Update Delayed" will be displayed, and if it is interrupted, "Data Update Interrupted" will be shown, and the screen will be dimmed. The displayed values may not be the latest.
- When the connection is restored, it automatically returns to "Normal Refresh" status and the data is updated immediately.
- If the "Data update suspension" continues, please contact the person in charge.
Data Export
topExportPressing the button will download the current screen's data as an Excel file.
| item | Content |
|---|---|
| File Format | Excel file(.xlsx) 1 piece (2 sheets) |
| Sheet 1 — System Monitoring | Resources by Server (Hostname·IP·Operating System·Uptime·CPU·Memory·Disk·Network Transmission and Reception) |
| Sheet 2 — Service Status | service·namespace·node·status·container readiness·CPU·memory·restart count·uptime |
| File Name | security365_monitoring_{날짜_시각}.xlsx |
When the export is complete, a message saying "Download is complete." will be displayed. (The PDF operational report is in preparation.)
Frequently Seen Messages (Guidance by Problem Situation)
| Message | Meaning / Action |
|---|---|
| Loading data... | Loading data. Please wait a moment. |
| No data / There is no data to display. | No data to display. If this persists, check the status of the collection server. |
| There is no service data to display. | There are no services that match the criteria. Please check the filters. |
| Data Update Delay / Interruption | Data update is delayed or stopped. If it continues, please contact the person in charge. |
| Cannot check the service status. | Temporary error. Please try again later. |
| Cannot check system resources. | Temporary error. Please try again later. |
| Failed to create file. | Export failed. Please try again later. |